Limited Warranty - All MJS-Series Computers

(a) 2 Year Limited Parts Warranty. MJS Computer Services, LLC warrants that the MJS-Series will be free from defects in materials and workmanship for a period of two (2) years from date of invoice. Only system components sold on the original invoice by MJS Computer Services, LLC are covered under the Limited Warranty. Third party products on the invoice (including, but not limited to, monitors, printers, scanners, surge suppressors, UPS products, any custom ordered product and any other non-internal components) are covered by the warranty of the respective manufacturer. Please consult the warranty documentation that accompanies the respective products. Software is not included in the MJS Computer Services, LLC warranty.

(b) 2 Year Limited Labor Warranty. MJS Computer Services, LLC, at its sole discretion, will replace any defective MJS-Series product covered under the 2 Year Limited Parts Warranty at no additional charge for a term of ninety (90) days. The product must be shipped freight prepaid to MJS Computer Services, LLC for replacement. Product failures related to software are not covered by the MJS Computer Services, LLC limited warranty.

(c) Limited MJS-Series Extended Warranty. On systems where the customer has paid for an extended warranty, MJS Computer Services, LLC warrants that should the covered system exhibit defects in material and workmanship during the extended warranty term as measured from the original date of shipment, MJS Computer Services, LLC will ship the customer a replacement MJS-Series product. Replacement systems may include new, remanufactured, used parts, or some combination thereof, at MJS Computer Services, LLC’s sole discretion. MJS Computer Services, LLC reserves the right to substitute a newer model if the system being replaced is no longer available. Replacement systems will carry the balance of any unused warranty. Customer will be required to secure the value of the replacement product with a valid credit card, and will be required to return the defective product to MJS Computer Services, LLC within 15 days, freight prepaid, or the customer will be charged for the replacement system. If the customer is unable to secure the value of the replacement system with a valid credit card, the customer will be required to ship the defective product to MJS Computer Services, LLC freight prepaid before MJS Computer Services, LLC ships a replacement system. Customers are responsible for properly packaging the product in original or like original packaging and for all applicable shipping expenses for returning the product.

Limited Warranties

(d) Limited On-Site Labor Warranty. The manufacturer warrants to the original purchaser of all systems with included or purchased onsite warranty that should the covered system exhibit defects in material and workmanship during the first full year from the original date of shipment, MJS Computer Services, LLC will, at its option, repair or replace the Product at no additional charge for parts or and labor. If the product is located within a fifty mile radius of an authorized service center, MJS Computer Services, LLC will provide on-site service to repair the product at no extra charge. If the product is not eligible for on-site service, you may return it to MJS Computer Services, LLC for repair.

Exclusions

This Limited Warranty applies to original factory configurations only. The Manufacturer is not responsible for repairs or testing of non-covered items. Items attached to, or installed in the computer will be removed at the Technician's discretion prior to service.

This Limited Warranty does not cover software and disks or related documentation. It also does not cover labor performed for configuring software and virus detection and removal and performance of such services will be subject to non-Warranty diagnostic and repair fees.

(e) Ninety-Day Replacement Parts Limited Warranty. Replacement parts for system repair and systems shipped by MJS Computer Services, LLC are warranted against defects in materials and workmanship for ninety (90) days from date of shipment by MJS Computer Services, LLC or until the expiration date of the original Limited Parts and Service Warranty, as the case may be, whichever is longer.

(f) Terms of Limited Warranties

(i) The warranties noted in sections (a), (b), (c), (d), (e) (f), (g) and (h) do not cover damage due to external causes, including: accident, abuse, misuse, neglect, alteration, problems with electrical power, non authorized service, usage not in accordance with product instructions, acts of nature, unusual temperatures or humidity, failure to perform required preventive maintenance, improper installation and problems caused by use of parts and components not supplied by MJS Computer Services, LLC.

(ii) The warranties noted in sections (a), (b), (c), (d), (e) (f), (g) and (h) become effective on the original date of shipment from MJS Computer Services, LLC, are granted to the initial customer end-user only and are nontransferable. Removal of hardware from an MJS Computer Services, LLC system and use of such hardware in a different system or configuration voids all applicable limited warranties. Any claims under these warranties must be made before the end of the applicable warranty period. During such period, if MJS Computer Services, LLC determines that a part or system is defective in materials or workmanship, MJS Computer Services, LLC, may at its sole discretion, replace the system, or provide a repaired part or any part of equal or better performance.

(iii) MJS Computer Services, LLC reserves the right to substitute functionally equivalent new or serviceable reconditioned parts and systems. MJS Computer Services, LLC's warranty obligation is limited to repair or replacement, either of which may be selected by MJS Computer Services, LLC at its sole discretion.

(iv) All warranties apply only to products sold and shipped to addresses within the United States. Warranty parts and labor may only be obtained while the product is located in the United States.

(v) MJS Computer Services, LLC is not obligated to repair or replace cosmetic or structural items; damage, warping or rusting of any kind to the housing, case or frame of the product or any non-operating part, including plastic or decorative parts; or parts normally designated to be replaced periodically or consumed during the life of the product (i.e. batteries).

(vi) The customer is responsible for (i) the cost of defective original parts not returned to MJS Computer Services, LLC within 15 days after the date replacement part(s) are shipped to the customer by MJS Computer Services, LLC and (ii) parts used for repairs not covered by this Limited Warranty. In the event a part is not returned or is not covered by this Limited Warranty, such parts will be invoiced at the current standard price. Payment for these invoices will be due within thirty (30) days after the date of invoice.

(vii) The customer is responsible for the cost of defective product damaged in shipping due to improper packaging. MJS Computer Services, LLC warrants that its product will be properly packaged, and strongly recommends that the customer keep the original packaging for shipping purposes. If the original packaging is unavailable, MJS Computer Services, LLC can provide packaging at the current rate, or the customer can work with a local shipper to provide proper packaging. The customer can contact major shipping companies or MJS Computer Services, LLC for established guidelines for proper shipping of components. Product damaged during shipping due to inadequate packaging will be invoiced for the damaged product at the current rate.

(viii) If MJS Computer Services, LLC determines, at its sole discretion, that repair or replacement of the product covered by this Limited Warranty is not commercially practicable, or cannot be completed in a timely manner or after a reasonable number of attempts, then, at the sole election of MJS Computer Services, LLC may refund the actual purchase price paid for the covered product in lieu of further warranty obligations hereunder.

(g) Limited-Warranty Coverage (Depot Repair). To request service, you must call MJS Computer Services, LLC's Customer Technical Support at the number listed in your manual and on the website based on the type of system and warranty purchased. If warranty service is required, MJS Computer Services, LLC will issue a Return Authorization Number (known as RMA). A replacement service is available on MJS-Series systems not covered by a labor warranty. This service is available at the current replacement service rate. Products must be shipped back to MJS Computer Services, LLC in their original or equivalent packaging, shipping charges prepaid, and the shipment insured or the customer accepts the risk of loss or damage during shipment. The RMA number must be clearly identified on the packaging. Any product returned without an authorization number will be returned to the customer at their expense. Any product damaged due to inadequate packaging will be invoiced to the customer at the current standard price. Payment for these invoices will be due within (30) days after the date of the invoice.

Before you ship the product(s) to MJS Computer Services, LLC, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. MJS-Series systems may be replaced with an equivalent system, therefore all data in the system being returned will be lost to the user forever, if not backed up by the customer. MJS Computer Services, LLC does not accept any liability whatsoever for lost data or software.

MJS Computer Services, LLC owns all parts removed from repaired products. MJS Computer Services, LLC uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If MJS Computer Services, LLC repairs or replaces a product, except as outlined in the Ninety-Day Replacement Parts Limited Warranty above, its warranty term is not extended.

(h) Technical Support. MJS Computer Services, LLC provides telephone set-up assistance for a period of twenty (20) days from date of original shipment. Only products sold on the original invoice by MJS Computer Services, LLC are covered under this warranty. Third party products on the invoice (monitors, printers, scanners, surge suppressors, UPS products, any custom ordered product and other non-internal components) are covered by the warranty of the respective manufacturer. Please consult the warranty documentation that accompanies the respective products. Software support is not included as part of the telephone set-up assistance program. Contact MJS Computer Services, LLC technical support at the number listed in the user manual and on MJS Computer Services, LLC’s website based on the type of system and warranty purchased or e-mail us at support@mjscomputers.com within the 20 day period. Customers requesting Technical Support after the initial 20 day period will be offered the option of a per call charge at the rate then in effect, in order to obtain assistance.

(i) Limited MJS-Series Extended Warranty Technical Support. MJS Computer Services, LLC will provide telephone technical support on MJS-Series systems after 20 days from original invoice, if the customer purchases an extended warranty. This support will extend throughout the term purchased, (one, two or three years from date of original shipment).

(j) Thirty Day Money Back Guarantee. . If for any reason you are unsatisfied with your purchase of your MJS Computer Services, LLC product, you may return the product to MJS Computer Services, LLC within thirty (30) days from the original shipping date. MJS Computer Services, LLC will refund your purchase price, less any restocking fee for, including but not limited to, opened software, missing manuals, missing components, or missing software license certificates or damage or alteration to the product. Original and return shipping charges are not included in the Money Back Guarantee. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. Failure to return your MJS Computer Services, LLC system(s) within thirty days of shipment constitutes acceptance of these limited warranties and all terms and conditions of the sale.

You must follow the conditions outlined below in order to obtain your refund:

Before any return, a Credit Return Authorization Number (RMA number) must be obtained from MJS Computer Services,LLC by calling Customer Service at the number listed on MJS Computer Services, LLC's website based on the type of system and warranty purchased. This number is MJS Computer Services, LLC’s authorization for you to return your system. The returned product must be clearly marked with the RMA Number on the label and should be shipped in its original packaging, (prepaid and insured by you) in order to prevent damage during shipping. You must retain tracking numbers and all other shipping information until you have been credited for the return by MJS Computer Services, LLC. The RMA Number is valid for 15 days from date of issue. Any product returned without valid authorization number will be returned to the customer at their expense.

(k) General Provisions. MJS COMPUTER SERVICES, LLC MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. MJS COMPUTER SERVICES, LLC DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

MJS COMPUTER SERVICES, LLC'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).

MJS COMPUTER SERVICES, LLC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.

SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

THESE PROVISIONS APPLY TO MJS COMPUTER SERVICES, LLC'S LIMITED WARRANTIES ONLY (ALL SECTIONS EXCLUDING (e) AND (g). FOR PROVISIONS OF ANY SERVICE CONTRACT COVERING YOUR SYSTEM, REFER TO THE SEPARATE SERVICE CONTRACT THAT YOU WILL RECEIVE IF APPLICABLE.

(l) Governing Law, Jurisdiction and Costs. THESE LIMITED WARRANTIES ARE INCORPORATED INTO AND ARE ESSENTIAL AND MATERIAL PROVISIONS OF THE TERMS AND CONDITIONS OF SALE OF MJS COMPUTER SERVICES, LLC'S PRODUCTS TO YOU (SALE TERMS). ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE STATE OF WISCONSIN.

THE CUSTOMER HEREBY CONSENTS TO THE JURISDICTION AND VENUE OF THE STATE COURTS OF WISCONSIN TO RESOLVE ANY AND ALL CUSTOMER DISPUTES WITH MJS COMPUTER SERVICES, LLC, AND THE CUSTOMER WAIVES ALL DEFENSES TO SUCH JURISDICTION AND VENUE INCLUDING, BUT NOT LIMITED TO, ANY DEFENSE BASED ON INCONVENIENT FORUM.

IN THE EVENT THE CUSTOMER AND MJS COMPUTER SERVICES, LLC ARE UNABLE TO RESOLVE ANY CUSTOMER DISPUTE, AND ANY COLLECTION ACTION, SUIT OR OTHER JUDICIAL PROCEEDING IS COMMENCED, THE PREVAILING PARTY IN ANY SUCH COLLECTION ACTION, SUIT OR JUDICIAL PROCEEDING SHALL BE ENTITLED TO RECOVER ITS COSTS AND REASONABLE ATTORNEY'S FEES INCURRED.

(m) Scope of Warranty Agreement. This writing contains the total agreement between you and MJS Computer Services, LLC and all agreements entered into prior to or contemporaneously with the execution of this agreement are excluded whether oral or in writing. No oral or written information, including but not limited to, the conditional money back guarantee, or advice given by MJS Computer Services, LLC, its agents or employees shall create a warranty or in any way increase the scope of this warranty.